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Receptionist

posted 04/09/2025

Job description

Our dental practice is looking for a new front desk team member. Only apply if you have a welcoming personality, and are friendly, detail oriented, self-motivating, and willing to pleasantly work with other employees for the benefit of every patient, your co-workers, and our office. Must have medical/dental front office experience.

• Self-motivated and positive
• Interested and passionate in patient care
• Answer phone calls with professionalism, addressing patient inquiries and concerns while demonstrating excellent phone etiquette
• Ability to multitask and problem solve
• Organized and attentive to detail
• Great at interpersonal skills
• Able to handle time and content sensitive matters
• Able to work in a fast-paced environment
• Manage patient appointments, providers' schedules
• Process patient payments and manage billing inquiries
• Processing and scheduling new patient intakes
• Checking in and out patients
• Manage patient questions, requests
• Verifying insurance benefits
• Familiarity with dental terminology, procedures, and insurance verification is a plus
• Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA
• Engage in various clerical functions as needed, such as scanning, filing, etc

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